I modified the unit so I haven't asked the dealer. Nonetheless, I would think anyone would be entitled to a refund given the misrepresentations and the safety issue presented by the lack of chassis ground.I am not defending Jim nor any of the people you mentioned.
The measurements and build quality are well documented in this thread.
My questions to you are simple.
Have you asked the dealer you purchased the unit from for a refund?
Are you just venting or are you seeking further restitution?
Did the perceived "sound" change after you opened up the unit?
You can call the emotion side of my post what you want. I think it is sad because Bob Carver is an important figure in the hifi field. I like him. Maybe, and I'm speculating, Bob (like Mark Levinson and others) once again sold his name and the results may not be in keeping with the original intent and design of Bob Carver. I think it is also sad from the misrepresentations and build quality perspective. Consumers should not have to have electrical experience or a degree to perform their due diligence on an amp they want to purchase. This, in 2022, by an American company, for a product made in America, with Bob Carver's name on the product--to me (and you may dislike my subjectivity)--is just plan sad.
The process of opening up the unit had and has never had a change on an amplifier's sound--except for a limited experience of mine where a wire was caught and shorting on something I opened up in the 1990s, whereby the signal was restored.