Hi Fidji,
Sorry to hear your consultation with GIK did not have a great outcome. In most cases, this means we did not properly identify the objectives in your room. I'm not sure how long ago you did your consultation, but we've made a lot of internal changes to make the consultation process go more smoothly with better outcomes for everyone.
If you like, feel free to reach out to pick the consultation back up. If the results were disapppointing, let us know how they were disappointing, which will help us understand how to make improvements toward your objectives. You can either reach out to the same consultant you worked with previously, or if you prefer reach out to me directly and I'll take a look and make sure you are matched up with the right person. If the consultation was more than a few months ago, then I'd suggest
starting a new consultation with us so we can help you get things right.
One of the biggest challenges is that we have a very wide product range, so we have many ways to solve a given problem. Choosing the solution that's exactly right for you is what we aim for, to deliver the best possible results within whatever limitations we're working with (usually space or budget related).