A word:
We can be a tough crowd. Many, many highly talented Engineers and Professionals live here. We can ask the difficult and challenging questions. At the same time. We want to attract Product Development Engineers from the industry. We want them to become part of our community and enjoy conversing with their fellow Nerds and Geeks. When they come here and join the Family and dip their toe in the pool. We must guard ourselves from trying to bite their foot off at the ankle. We have chased a few Industry Technical Representatives out of participating.
This isn’t a crime scene and from what we understand so far. It was a minor QC kerfuffle and they are working to rectify. They are not burying their heads in the sand and pretending like nothing happened. They took responsibility as soon as the failure was identified. We have to strike a balance between being combative and being welcoming. Whilst extracting as much information as we can without offending or becoming burdensome. Do the dance. Be cordial and kind and while you are trying to wrench whatever it is that is a “National Emergency level event” in your mind. Remember, they are our Guests and they are participating members until they don’t want to play “Answer a Million Questions at light Speed” game anymore.
You can use Honey or Sh_t, but certainly you should know what one will be more productive. Give as much as you take. Think about how it must feel to be on the receiving end and trying to answer question after question with no end in sight. Let’s make a concerted effort to retain Technical Expertise and Manufacturing Reps. They are a valuable resource we should not squander so easily Gentleman.
We can be a tough crowd. Many, many highly talented Engineers and Professionals live here. We can ask the difficult and challenging questions. At the same time. We want to attract Product Development Engineers from the industry. We want them to become part of our community and enjoy conversing with their fellow Nerds and Geeks. When they come here and join the Family and dip their toe in the pool. We must guard ourselves from trying to bite their foot off at the ankle. We have chased a few Industry Technical Representatives out of participating.
This isn’t a crime scene and from what we understand so far. It was a minor QC kerfuffle and they are working to rectify. They are not burying their heads in the sand and pretending like nothing happened. They took responsibility as soon as the failure was identified. We have to strike a balance between being combative and being welcoming. Whilst extracting as much information as we can without offending or becoming burdensome. Do the dance. Be cordial and kind and while you are trying to wrench whatever it is that is a “National Emergency level event” in your mind. Remember, they are our Guests and they are participating members until they don’t want to play “Answer a Million Questions at light Speed” game anymore.
You can use Honey or Sh_t, but certainly you should know what one will be more productive. Give as much as you take. Think about how it must feel to be on the receiving end and trying to answer question after question with no end in sight. Let’s make a concerted effort to retain Technical Expertise and Manufacturing Reps. They are a valuable resource we should not squander so easily Gentleman.