To address the recent 3ch Review by Amir:
This was not expected and was not an attempt to have a known/flawed product pushed through review. While we did robust testing during development and prototyping, I cannot account for why this issue was not identified or observed early on. But I do take full responsibility.
As Amir briefly acknowledged, now that we are aware of and able to reproduce the issue on our end, we have been testing furiously to identify the exact cause so we can produce a fix. Transparency and communication with the community has been one of the "pillars" I've tried to build my business upon. As soon as we identify the exact issue and the appropriate fix, it will be implemented ASAP, including for current customers as needed.
Anyone who has received or is expected to receive their amplifier (UPS label generated but waiting on pickup after this winter storm clears): I do not have a definitive timeline on the fix yet. We are still narrowing it down. The worst case scenario is a few weeks if new input boards need to be manufactured. In that worst case scenario, a new input board would be sent out to any customer who had comfortable DIY skills to change it out. Otherwise shipping of the amp for a quick replacement by me would obviously be covered as well.
As the issue is likely inaudible, I would have no hesitation recommending using the amp as is while a fix is produced. I say this as someone who is currently using a 3ch Purifi for their main LCR setup as well. I do not say that, however, as a way to try and brush off these results. If you feel cheated or uneasy and want to wait to receive your order or even cancel it, I understand. I just want customers to know they can receive and use their amp without "issue" for the time being as a fix is produced.