Just wanted to come back here and give Dylan some kudos!
My amp, which has been running almost continually for over a year now in the studio, had a little problem. The "auto sense" feature that turns it on/off with activity stopped working correctly. It wasn't a huge issue as it just required me to turn it on/off manually every time I used it. But I had gotten so used to the convenience of just leaving it on that I was spoiled!
I sent Dylan a note about it, fully expecting to have to pay for a part or something as the unit was just over 2 years old. I had not taken it apart, so I didn't really know what was involved. But I have built a number of power amps myself and am comfortable with such things.
Turns out the circuitry is built into an input board that has the XLR input jacks for every channel on it and runs the length of the chassis. Dylan promptly sent me a new board, arrived in a very quick 2 days!! No Charge.
I have yet to install it as I just received it. But I wanted to come straight here and say what awesome customer service!! You can't ask for any more than that.
If you've been putting off buying a Buckeye Amp for fear of the small company service, fear no more, the service is excellent!