Buckeye Amps 2ch Integrated Amplifier

[Multicore]

We have been dealing with an Audio Precision headache. Expect to see a write-up on that experience in the coming days (hint: not a positive review from us regarding AP)

Did you eventually publish your review somewhere?

 

[Buckeye Amps]

Did you eventually publish your review somewhere?

Not yet. The return process took forever, so we kind of were sitting and waiting for that to be finalized before writing/sharing anything written up. And by the time it was done, Holidays were here and a lot of business essential duties were taking precedent.

I have shared brief thoughts to a few people who have reached out directly. My very short summation is that I do not plan to be an AP customer in the future, partially due to their handling of a request for a replacement and then ultimately request for a refund.

 

[Billy Budapest]

Not yet. The return process took forever, so we kind of were sitting and waiting for that to be finalized before writing/sharing anything written up. And by the time it was done, Holidays were here and a lot of business essential duties were taking precedent.

I have shared brief thoughts to a few people who have reached out directly. My very short summation is that I do not plan to be an AP customer in the future, partially due to their handling of a request for a replacement and then ultimately request for a refund.

Did you receive a defective unit?

What measurement gear are you using/planning to use instead of AP?

 

[Buckeye Amps]

Did you receive a defective unit?

What measurement gear are you using/planning to use instead of AP?

AP would say it wasn't defective per their tolerance but it had a noticeable issue during loopback (baseline) THD measurements when compared to other AP units being used for measurement publications.

We are now using an E1DA.

 

[ItSoundsNatural01]

Interesting .., been an such expensive piece of equipment, to get a level of service that makes the customer leave them!!!

 

[geekpryde]

@Buckeye Amps Do you have a new timeline for this product now that the return has been processed and you have the replacement test equipment?

 

[Syracuse27]

I'm Looking for a new integrated and am curious as well. Any date on when the new integrated will be available? Any finished pictures of the product?

 

[Buckeye Amps]

I hope to have completed test unit in hand with pictures and more information in the coming month/two.

Pretty much everything is still down to finalizing firmware. Which takes a long time.

 

[Syracuse27]

Two month check in to see if any updates..

 

[Buckeye Amps]

Still massaging the firmware. This years sales have been sky rocketing compared to last year so extra time is even harder to find.

 

[Rottmannash]

Still massaging the firmware. This years sales have been sky rocketing compared to last year so extra time is even harder to find.

Great problem to have!

 

[samysound]

Still massaging the firmware. This years sales have been sky rocketing compared to last year so extra time is even harder to find.

Hi @Buckeye Amps, any update on availability schedule?

 

[ryanosaur]

Hi @Buckeye Amps, any update on availability schedule?

I was thinking this too. Just love to hear how it is progressing!

 

[Buckeye Amps]

Going to sound like a broken record but still working on the software. It is basically a "as I have free time I can work on it" product and a lot of other things have taken priority.

 

[MusicMan77]

Hi Dylan. It's been a year since you initially told us you'd have this product ready. A full year. I know we all know you're a small shop and you've had your fair share of very reasonable setbacks and delays. We all understand, we do.....but you know what's coming next. How long are we supposed to wait? Personally, I've already gone ahead an purchased a Wiim device because of the delays. I simply wasn't going to wait any longer. I truly love your NCx500 amps. I bought two of the mono blocks. Absolutely fantastic and I'm in the market in the near future to buy an 8ch NC252MP. I'm sure it'll be just as great. But for this new device, have you considered bringing on help or outsourcing? We all want to see you succede and I'm fully behind you.....but nobody will wait forever. A product must be delivered at some point. When will that be? Please choose a date and hold yourself responsible for hitting that date without fail. We all greatly look forward to your new product.

 

[Buckeye Amps]

No one is obligated to wait. I jumped the gun on my ETA and instead of rushing to make up for it, am just taking my time to get it buttoned up.

 

[JSmith]

still working on the software

Absolutely understand, better to release a bug free product and have it right from the start... unlike some other companies.


JSmith

 

[Nih Noh]

Unless he took deposits or contractually obligated to deliver by a certain date everybody needs to chill their overthrust evaporators.

These small shops deliver what they can. Yes it's frustrating to wait, but business is not entirely predictable.

In other news, Topping probably delivered 4 new products while i typed this post, so maybe they have what you want, and you will return for design failure.

 

[Ogoript]

Vaporware

 

[Billy Budapest]

Vaporware

I wouldn’t say that. Vaporware is something that is announced and then quietly canceled. In this case, we have confirmation from Dylan that the product is still in development.

Patience, grasshopper.