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Benchmark DAC Questions - (Pro Studio Environment)

gweb

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Sep 25, 2025
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Hi, I've just signed up as I see posters have discussed the Benchmark DAC's in the past.

For a decade, I've used the DAC1 as my monitoring DAC in a pro studio setting. I recently decided to upgrade to the DAC3 HGC and start a new era, of sorts.

Without discussing the actual sound quality, on a practical level with the DAC3, I've noted that the volume control will go from zero - and the audio will stay inaudible whilst turning the knob clockwise until the sound suddenly 'kicks in'. Is this normal? I find it unusable as in the studio, an old trick is to monitor at super low volumes, to see if anything stands out... and I mean virtually silent. The DAC3 is not letting me monitor in such a way. The DAC1 will monitor as expected. I've now had to go back onto the DAC1 whilst I work out if I've missed something...

Can anyone shed light on the issue? Are DAC3's known for their inaccurate volume control?
 
I have both the DAC3B and HGC. Both of these have internal jumpers on the XLR Output, so you can adjust output to 0 dB, -10 dB or -20 dB. I suspect you need to adjust those to match the input sensitivity of your drive unit. The owners manual details on how to do this.
 
Aren’t all Benchmark DAC3 variants set to 0db as default factory setting?
 
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