AUDIOPHONICS MPA-S250NC left and right channel reversed

[Fralle87]

That is unfortunate to hear. If true, it would go against EU regulations, which clearly state that the seller must pay for shipping back and forth in case of a defect that needs repair. Only if the supposed defect turns out to be untrue, the seller can then demand a refund for shipping costs from the buyer - afterwards.

I only just looked this up to make sure. It would be nice if @Audiophonics could reply.

I am sure you are right. When pointing this out to Audiophinics they gave me the option to return the unit within 15 days and pay for shipping +taxes after if they where added.

I then replied that I liked the amp but not the idea of paying extras for a faulty one. I also stated that I still liked the amp and could still give it another go. My suggestion then was that they just send me a new one and that I could send this back. They then asked if I couldn't just fix this myself and sent med a picture of the internals. I know for sure that I should not have to do this kind of work as a paying customer and I think it is a bit rude and arrogant really. To keep me as a future customer the right thing would of course just to send out a new amp +a paid for return label in that package or something like that.