I am sorry to hear that. I recently bought it and my left and right channels where reversed. Audiophinics did not help me at all and actually told me to open it up myself and switch the connectors inside. It is actually going against pretty much every regulation you can go against. I hope my unit will last longer, but I am never doing business with them again.
Posted about this issue here:
So I just got this and to make left and right separation I actually have to put the left hand speakers into the right hand output of the amp. I am guessing this is not normal behavior and that my amp must be faulty right? Already tried another preamp to see if the fault was there but same result.
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