Roland68
Major Contributor
You got to the heart of the problem perfectly. Most people don't realize that most products have a tight price calculation, often too tight. This is especially true for budget and entry-level products, whether it's small DACs or amplifiers, or the APx516B from this thread.Yes that is a very good point. I've no idea exactly how many units they sell of each model but it's not that many. I had a quick look and they have a Revenue of
$22.7 Million which might sound like a lot but it's nothing compared to Apple and if their most popular model costs ~$50k that's just ~450 units per year across 9? models so maybe 50 units per year of each model. Not very many unit sales per model to share the development and all other costs across. Plus a share of that revenue will be software sales so maybe even much less than 50 of each model of physical units are sold.
How much value do you put on that level of support as well? As a business user I would put a high value on good support like that.
If you're a hi-fi manufacturer selling thousands or maybe millions of units each year $9k is a tiny amount to pay for the ability to test your designs properly. If you're so small you can't afford that, then Amir or others may be willing to help you with testing before you release a final product?
Anyway. I agree it's not fair to try and cost such a product based only on it's bill of materials.
We are a small industrial company with our own production and I am happy when a manufacturer can offer support and service. We have a lot of special machines and devices in our production here, just like measuring equipment. When production stops, the hut burns.
What do people complain about most in the forum, especially when it comes to cheap devices? Service, support and lack of repair options and ability of the devices.
Audio Precision, RME, Lake People/Violectric and Thomann (dealers and manufacturers) show how it can work, but of course it also costs a lot of money.
When I consider that our oscilloscope with a high energy shunt cost 4x as much as the APx516B tested by @amirm ...
And that was already a heavily discounted special price. In comparison, this little Audio Precision is a real bargain.