AsciLab speakers are about to launch

[amirm]

Someone is trying to provoke conflict by overinterpreting a message that simply meant, “There seem to be many issues, but production continues.”

What is the bit about "fun" and watching the show??? What about this is fun?

 

[AsciLab]

What is the bit about "fun" and watching the show??? What about this is fun?

That’s not meaning about our issues.
It is mistranslated. That originally means “It is informal community, don’t be serious. Looking foolish is fun part of this type of community” That ‘s what I wrote after someone told me “look around” about my “SPEAKER PRODUCING” image post.

Several times I told you we are discussing internally about our problem. There will be an answer for you today.

 

[Cheeseburger]

Actually we’ve set the ratio of distribution : direct sales quantity almost as same as you wrote, 7:3. In our capable stocks.

Hello AsciLab team,
I am interested in purchasing a pair of C6B speakers. I originally placed an order with Audiophonics in early January, but the delivery date has been pushed back several times and is now scheduled for mid-March. That's why I cancelled my order in the meantime.
I live in Switzerland (outside the EU). Whether I buy from Audiophonics or directly from you, I will have to pay the Swiss import taxes anyway. Buying directly from your official website is actually more cost-effective for me.
I would like to know:
When is the next restock for the C6B expected on your official website?
Is the stock allocated to Audiophonics for mid-March guaranteed, or is it still theoretical?
Given my situation in Switzerland, do you recommend I wait for your direct stock or stick with the dealer's timeline?
I am a big fan of your work and really want to get these speakers for my setup. Thank you for your help.

 

[amirm]

Actually we’ve set the ratio of distribution : direct sales quantity almost as same as you wrote, 7:3. In our capable stocks.

What is a "capable stock?"

At the same time that we have had zero stock, which has been months, you have been selling speakers direct. How on earth does that translate to us having any portion of production??? We had only two dozen speakers for the last six months of last year. Are you saying you had even less to sell??? Or that Audiophonics scooped up all that volume???

 

[AsciLab]

What is a "capable stock?"

At the same time that we have had zero stock, which has been months, you have been selling speakers direct. How on earth does that translate to us having any portion of production??? We had only two dozen speakers for the last six months of last year. Are you saying you had even less to sell??? Or that Audiophonics scooped up all that volume???

There are many other dealers except you and Audiophonics and yes Audiophonics also ordered a lot of amount early. We’ve kept the ratio of the total amount of distribution order to direct sales.

 

[krsp]

What is the bit about "fun" and watching the show??? What about this is fun?

Sorry—there was an error in the translation.
The accurate translation is: “A community is where you have fun without worrying about what others think—have you only been doing this for a day or two?”
Considering that product promotion takes place in that community, it’s a pretty tone-deaf remark.Also, given the ongoing complaints in the Korean community and the fact that there’s been no improvement at all despite promises that weren’t kept, I honestly can’t understand the “as long as I’m having fun, that’s all that matters” mindset.

 

[amirm]

That’s not meaning about our issues.
It is mistranslated. That originally means “It is informal community, don’t be serious. Looking foolish is fun part of this type of community” That ‘s what I wrote after someone told me “look around” about my “SPEAKER PRODUCING” image post.

We are sitting here, explaining the pain we are going through as far as getting products, you thought it was wise for you post a picture of how much you have sitting on shelves??? It is like a country starving and the king showing how he has racks and racks of food.

So your audience is quite right about being tone deaf. This is the same feeling I got when you post that picture here yesterday. Last thing I want to see if how much you are producing and how little we are getting out of you....

 

[amirm]

There are many other dealers except you and Audiophonics and yes Audiophonics also ordered a lot of amount early. We’ve kept the ratio of the total amount of distribution order to direct sales.

But that ratio of US sales to you direct is not remotely 70:30, correct? If you were to estimate, what would it be? As I mentioned, we got about two dozen. Let's see that number and how much you value US market.

 

[AsciLab]

We are sitting here, explaining the pain we are going through as far as getting products, you thought it was wise for you post a picture of how much you have sitting on shelves??? It is like a country starving and the king showing how he has racks and racks of food.

So your audience is quite right about being tone deaf. This is the same feeling I got when you post that picture here yesterday. Last thing I want to see if how much you are producing and how little we are getting out of you....

Though I told you several times let’s discuss in our channel, but you keep your one-way outing that can make some others customers anxious. I wanted to show our producing is going on without an issue. The issue is about you and us.

 

[AsciLab]

But that ratio of US sales to you direct is not remotely 70:30, correct? If you were to estimate, what would it be? As I mentioned, we got about two dozen. Let's see that number and how much you value US market.

I said “total ratio”.

 

[testp]

yeah, i mean, clearly not all is well, some time ago i've actually looked into C6B myself and it was out of stock in ascilab website (just one/two times a looked, so dont know about it now).

so my second view is: if distribution ratio is set, but there is production latencies (from finance, raw material or shipments), maybe it's good idea to put R&D on hold for a little while until current models shipments are back in stable quantities.

there is always a reason for something, so general suggestion is usually: analyze and make hard adjustment that are needed.

(clearly there is potential here: i mean R&D has been doing a great work)

 

[amirm]

I said “total ratio”.

So it is not the answer poster was asking for. As far as US is concerned, the ratio is massively tilted in your direction. Or other distributors.

 

[AsciLab]

So it is not the answer poster was asking for. As far as US is concerned, the ratio is massively tilted in your direction. Or other distributors.

That's correct.

We have placed orders strictly in the order that official invoices were issued and payments were received, without any special treatment or favoritism among dealers. Based on that sequence, we have managed our production allocations and scheduling.

Additionally, you wrote that we collect full payment in advance before shipping. That was true only once—specifically for the C8C and BX8C pre-order—and it does not reflect the terms of our transactions with you. Since you know our agreed terms are different, I would like to ask why you wrote it in a way that could easily cause misunderstanding.

 

[amirm]

Though I told you several times let’s discuss in our channel, but you keep your one-way outing that can make some others customers anxious. I wanted to show our producing is going on without an issue. The issue is about you and us.

First, the issue is about our joint customers and they have the right to know what is going on.

That aside, you haven't said a word to me privately since I emailed you Sunday our time. You have essentially ghosted me in private.

This afternoon I sent you a fresh, and concrete proposal to move forward. Not even an acknowledgement has come back. Yet you have time to post here and elsewhere it seems.

For now, just received this email from someone ready to buy C6B and me telling him delivery is uncertain:

"I read on manufacturer's web site that March will be the next distribution for that model."

You know that you are not sending us any speakers out of this shipment so there is no way this customer can buy this from us in March, right? Why in the heck are setting expectations like this?

I swear you don't understand anything about the problems I am raising. So no, I am not holding up hopes of any answer from you on whatever you think the "issue" is. Look at my proposal and answer one way or the other.

 

[AsciLab]

First, the issue is about our joint customers and they have the right to know what is going on.

That aside, you haven't said a word to me privately since I emailed you Sunday our time. You have essentially ghosted me in private.

This afternoon I sent you a fresh, and concrete proposal to move forward. Not even an acknowledgement has come back. Yet you have time to post here and elsewhere it seems.

For now, just received this email from someone ready to buy C6B and me telling him delivery is uncertain:

"I read on manufacturer's web site that March will be the next distribution for that model."

You know that yo are not sending us any speakers out of this shipment so there is no way this customer can buy this from us in March, right? Why in the heck are setting expectations like this?

I swear you don't understand anything about the problems I am raising. So no, I am not holding up hopes of any answer from you on whatever you think the "issue" is. Look at my proposal and answer one way or the other.

I’ve told you several times we are preparing our answer about your questions from yesterday.

The answer needs quite long time to get the correct timeline and exact informations. Do you really believe we are just ghosting you?

As I said many times we are in so busy days for production while we prepare the proper answer to you.

I said several time “please wait we are discussing” but you keep the posting in this thread with easy way to misleading the other people.

Why don’t you just get some rest and let’s talk about issue in our channel when we all are ready. Do you really want to open out our all conversations in this forum?

 

[amirm]

Additionally, you wrote that we collect full payment in advance before shipping. That was true only once—specifically for the C8C and BX8C pre-order—and it does not reflect the terms of our transactions with you. Since you know our agreed terms are different, I would like to ask why you wrote it in a way that could easily cause misunderstanding.

What misunderstanding?

Poster asked if we have Net terms. You understand what that means, right? Net terms means that we order product, and we have 30 day to pay for it with stock in factory. Some companies in US have Net-15 terms and in exchange, give you more discount. There is never a case where you pay in advance to get product manufactured. That would be the opposite of Net terms.

In our case, due to you being a small company and trust not yet established for large order, our current arrangement is 50% up front, and 50% when you put things on the boat. This was your proposal and I instantly agreed with it even though it causes severe cash flow issues as we can't sell what is sitting on a boat. Much less having any amount of net terms to sell.

In other words, whether it is our arrangement and what you have with others, you have hugely lopsided deal that benefits you, against industry norms. And that is what the poster was asking for.

EDIT: so it is not lost. We too had to pay full up front orders for C8C and BX8C which was a substantial some of money. This went against our agreement but again, I conceded to help the company and move forward.

So no misunderstanding whatsoever. We don't have net terms. And we are trusting a small company on the other side of the world with $50K wire transfers. And you think you have a beef here???

 

[krsp]

And Asilab left a comment in a Korean community along the lines of: “Yes, we also bear some responsibility, but Amir is exaggerating, being biased, and lying. I have so much I could say, but I’m choosing to hold back and stay quiet.”Yet on ASR they seem reluctant to discuss things in a public setting, while in Korean communities it looks like they’re stirring up conflict and encouraging drama.

 

[diddley]

Yeah I always had a mistrust about this company and it's production capabilities. If you blow so hard from the tower about your new product it always brings a scepcis to me.
Look how KEF did it with their launch of the KEF 3 and Meta. There was stock on almost every continent.

 

[amirm]

Why don’t you just get some rest and let’s talk about issue in our channel when we all are ready. Do you really want to open out our all conversations in this forum?

It would be my pleasure to post my emails to you here. Out of last bit of professional courtesy I have for you, I have not done so.

And yes, you have ghosted me. Not one word has come back since I told you my main concern and being ready to terminate our relationship two days ago.

I made a last ditch effort to salvage what we have earlier today. But I guess having you just respond that you read it and will consider it, was also too much to write.

So members know, I have proposed a large order (close to 100 pairs) to be delivered in 3 months. Terms are what I stated above: 50% now, and 50% on delivery. And that they refrain in any and all forms implying they have products to ship to US. This is the same order we were going to place last June and company had agreed to it.

I don't want to deal with your company anymore on day to day basis and fighting with friends that are other distributors over some random, future delivery of product. This is time to step up and run a focused production and with it, satisfy this important market. Think about this instead of posting in your Korean forum.

 

[AsciLab]

Poster asked if we have Net terms. You understand what that means, right? Net terms means that we order product, and we have 30 day to pay for it with stock in factory. Some companies in US have Net-15 terms and in exchange, give you more discount. There is never a case where you pay in advance to get product manufactured. That would be the opposite of Net terms.

Wait, they make their distributors pay up front and not have net terms on delivery?

Then I misunderstood the poster's exact meaning. Sorry for overlooking.

It would be my pleasure to post my emails to you here. Out of last bit of professional courtesy I have for you, I have not done so.

And yes, you have ghosted me. Not one word has come back since I told you my main concern and being ready to terminate our relationship two days ago.

I made a last ditch effort to salvage what we have earlier today. But I guess having you just respond that you read it and will consider it, was also too much to write.

So members know, I have proposed a large order (close to 100 pairs) to be delivered in 3 months. Terms are what I stated above: 50% now, and 50% on delivery. And that they refrain in any and all forms implying they have products to ship to US. This is the same order we were going to place last June and company had agreed to it.

I don't want to deal with your company anymore on day to day basis and fighting with friends that are other distributors over some random, future delivery of product. This is time to step up and run a focused production and with it, satisfy this important market. Think about this instead of posting in your Korean forum.

We read you email and also are preparing the answer including that.