I had a small issue with the front LED on my right C8C speaker. It does not light up in standby mode. It works normally during playback, but stays completely off when the speaker is in standby.
After a few tests with AsciLab we concluded it is most likely just a wiring issue between the rear plate and the front LED assembly. It does not affect performance at all (we ran several checks to confirm), so for me it is essentially cosmetic — net net, I don't really care.
Still, @AsciLab proactively offered me a partial refund, which I did not ask for or expect.
I thought that was a very professional gesture and worth mentioning here FWIW...
After a few tests with AsciLab we concluded it is most likely just a wiring issue between the rear plate and the front LED assembly. It does not affect performance at all (we ran several checks to confirm), so for me it is essentially cosmetic — net net, I don't really care.
Still, @AsciLab proactively offered me a partial refund, which I did not ask for or expect.
I thought that was a very professional gesture and worth mentioning here FWIW...