Pearljam5000
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- Oct 12, 2020
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- #181
The Wilson XVX is 310KG per speakerUnboxing and re-boxing 250kg of speakers (LCR) for return brings a new perspective to the equation. I understand it is not practical for them to do better than free return policy, but then I still don't see clear benefits of these speakers being so large. Don't want to sound nasty, but is it to discourage returns?
If you damage the speakers, you will be responsible for damage Since I never had to box 80kg speakers before (did 40kg but that's child's play), this is unknown risk I am not willing to take. Imagine putting double the weight on the benchpress - will not really go well. They may at least want to take some insurance on the returns to make it look marginally better.
BTW cudos to Bryston - they do support their products with immaculate service even if 15 years old. I only had one instance in these 15 years and it has been resolved within a day with clear and "out-of-the-box" practical solution that worked and continues to work anhad did not require shipping to the factory so that can make some more money our of the issue.
Imagine packing them up