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Am I the only one who thinks this thread has devolved into too much of an invitation to treat this really reasonable, responsive, fact-backed (see the immediately above) guy as a punching bag?
Since the OP’s problem has long been satisfactorily resolved, this thread has devolved into a free for all pile on. It’s not constructive and probably makes it more difficult for the Vendor to track and resolve minor problems with customers. Please contact @Apollon Audio directly via Private Message for Customer Service Support. Or feel free to start separate thread to discuss your particular situation/problem.