Am I allowed to praise....?

[Phayes]

Not sure if this is within the rules, but my Kef R3 has developed a fault after a year in use. I emailed the retailer, Peter Tyson, (UK) on Sunday evening, they responded immediately, yes, Sunday evening, and return was arranged first thing Monday. Service like that cannot be bettered.

 

[JSmith]

Not sure if this is within the rules

Of course, no problem. It's nice to see a positive vendor thread.

I emailed the retailer, Peter Tyson, (UK) on Sunday evening, they responded immediately, yes, Sunday evening, and return was arranged first thing Monday. Service like that cannot be bettered.

Agree, that is excellent.


JSmith

 

[threni]

Not sure if this is within the rules, but my Kef R3 has developed a fault after a year in use. I emailed the retailer, Peter Tyson, (UK) on Sunday evening, they responded immediately, yes, Sunday evening, and return was arranged first thing Monday. Service like that cannot be bettered.

As long as it's not also a religion!

 

[Gary_G]

As long as it's not also a religion!

SINAD is not a religion ?

 

[Jimbob54]

As long as your real name isn't P. Tyson

 

[D2013]

Not sure if this is within the rules, but my Kef R3 has developed a fault after a year in use. I emailed the retailer, Peter Tyson, (UK) on Sunday evening, they responded immediately, yes, Sunday evening, and return was arranged first thing Monday. Service like that cannot be bettered.

I'm shocked you got a response from anyone on a Sunday!

 

[Haskil]

Not sure if this is within the rules, but my Kef R3 has developed a fault after a year in use. I emailed the retailer, Peter Tyson, (UK) on Sunday evening, they responded immediately, yes, Sunday evening, and return was arranged first thing Monday. Service like that cannot be bettered.

What was this problem? A broken membrane near the external suspension?

 

[Phayes]

What was this problem? A broken membrane near the external suspension?

Technically,I don’t know. Sonically a rustling noise, initially noticeable on acoustic piano, but of course once I had heard it, it was everywhere

 

[CapMan]

Great to hear this feedback.