ACTIVE STUDIO MONITOR REPAIR FACILITY

[Ron Texas]

No need to be snide. I know how bad it is. I do repairs.

sorry if you took it that way, but you were the one suggesting something which you know is nearly impossible these days.

 

[Confused_by_tech]

I have a pair of (active ) Focal CMS 50s with the subwoofer which have served me well at the office - until one suddenly died. Purchase date was 2011 from Sweetwater. I am learning that old active monitors which cost less than $1000.00 each have a defined service life. I cannot find a repair facility anywhere. The CMS 50 speaker amp specs include: HF amplifier stage: 50W RMS, class AB, LF amplifier stage: 80W RMS, class AB. Any suggestions re: an independent repair facility? Thx for any suggestions.

Well the journey is over. Focal repaired my monitor to factory spec. and I could not be happier. It took time and effort to discover the process for USA repair, but once I was able to enter the que Focal could not have been nicer or more supportive. Cost of repair - $150 including return shipping. I received the repaired unit about 3 weeks ago. Please contact me if you have similar needs.