customer service

Hi everyone, I am writing this to warn potential buyers about miniDSP's unacceptable post-sales support infrastructure and to share a severe hardware and quality control defect on a brand-new device. I ordered a brand-new miniDSP Flex (RCA version) directly from their store. I initiated my...

I recently bought the AFUL Performer 5+2 (4.4 mm) from HiFi Passion for €240 and wanted to share my full experience especially for anyone considering buying from them. What went wrong: One of the connector sockets didn’t fit properly: one side attaches smoothly, the other side requires...