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IOM makes a matching amp for the Ultra, called the IOM Ultra. It uses the Hypex nCore NC252MP module. Is anyone using this amp with their Ultra? What other amps are people using? Looking for feedback, as I will be buying an amp in the next few months. Thanks, JMac

Hi Ed, what kind of cable do I need for the 12v trigger? Does it come with the amp? Thanks, JMac

Hi Ed, got a few questions about the IOM Ultra: 1. How much extra did it cost for the xlr inputs? They aren't mentioned on their website. Did you just ask for them to be added when you placed the order? 2. How long did it take for you to receive the amp? I'm also in the U.S. 3. Is it ok to...

It will be available when the app is updated. They didn't say exactly when the app will be updated, but probably this week.

Yes, I now have the same firmware version as you do, from 4/27/2023. And, yes, I'm still having the same problem, with the status light turning on at random times. I have found that I can then turn it off by touching one of the Pro's front panel touch controls. But then, of course, it just...

Hey gang, got a question about the led status light on the Pro. I like it set to "off", but on my newly acquired Pro it randomly turns back on, and then the "status light" switch doesn't work, and I can't turn it off. Only rebooting turns it off, but then the problem reoccurs once the unit is...

Anybody found any quality difference between using the optical vs. coaxial digital outputs? Thanks! JMac

Does the WiiM Pro have feet? Or, does its entire bottom sit on the shelf? Thanks, JMac

Make sure your Audio Output setting hasn't changed to "Aux Out" or bluetooth. Also, try using another source with toslink out (to your DAC), to make sure the problem is the WiiM.

I discovered this same problem trying to decode MQA streams on my Gustard X18 (which is MQA-capable on optical). I reported the problem to WiiM through the app. They then rolled back my firmware to the previous version (dated 20220922), and MQA is now working just fine, with no stuttering...

I have the Gustard X18, and it has worked perfectly doing the MQA full unfold. However....this latest firmware update (20221011), somehow broke it, and now it stutters, but only when playing MQA content from Tidal. I've reported this bug to WiiM, so hopefully fixed in the next firmware update.

Anybody else getting a stuttering problem when playing Tidal MQA tracks (via Tidal Connect) ? I get no stuttering at all with non-MQA tracks. This only started happening this week, after the latest firmware (20221011). I'm using optical out to a Gustard X18 dac, and MQA decoding has been...

What stand is the Matrix sitting on? Where did you get it? Thanks, Jim

Maybe the Topping E50 can't do Tidal MQA through the optical input? Gustard X18 definitely can, based on my experience so far. I guess there aren't that many MQA dacs that can do MQA through optical and coax inputs, like the X18. Found this on the Wiim website Roadmap page: "Updates to be...

I believe it's always allowed pass through, as long as your DAC can accept MQA data through the optical. Not all MQA-capable dacs can do MQA through optical. I believe WIIM is working on an enhancement that will perform the first unfold (but not 100% sure on that). That would allow non-MQA...

I have no problem getting the full MQA unfold, using optical out to my Gustard X18 dac. I'm using Tidal Connect.

I've only had mine for about a month. Very happy with it so far, hooked up via coax to an old Oppo universal player, and via optical to my Wiim Mini streamer. I get bit perfect streaming from the Wiim, and MQA decoding works great from Tidal. I run the X18 at volume level -03 db, so it...

Yes, mine gets and stays warm when it's powered up, and stays warm when turned off with the front power button. If I turn it off using the rocker switch on the back, it fully powers down, and the unit then cools off. I usually keep on all day, then turn it off completely overnight.

For those of using the optical out, what optical cable are you using? Have you noticed any improvements by using a cable better than the WiiM supplied cable? Thanks! JMac

What linear power supply are you using? JM