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  1. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    Dear James, I want to address your recent comments regarding our communication. From the beginning, I provided you with the exact completion date for your order and responded promptly to every inquiry. Each time you requested a status update, I ensured you received accurate and timely...
  2. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    What I would like to ask is why you are spreading false information. First, you claimed that our amplifier is made of sheet metal, when in fact, it is constructed from aluminum. Second, you stated that the modules dissipate 60 watts of heat, whereas the actual dissipation is only 20 watts—a...
  3. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    I believe there’s a misunderstanding here. The amplifier is made of aluminum, not standard folded sheet metal. Aluminum has excellent thermal conductivity, allowing for effective heat dissipation even in a compact design.
  4. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    Your claim that people reported high temperatures is incorrect. A few of our valued customers in this thread simply noted that the amplifier case felt warm "hot" to the touch. Following this, one of our valued customers conducted an independent measurement and recorded a maximum case temperature...
  5. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    One of our valued customers independently measured the amplifier's temperature and obtained the same readings, confirming that the enclosure reaches a maximum of 37,5°C. This further validates that the amplifier operates efficiently within safe thermal limits.
  6. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    The bottom of the amp reaches 35-38 degrees celsius. What are you trying to prove? An amplifier enclosure reaching 35 degrees Celsius (95°F) is generally not considered hot in the context of electronic devices. Here’s why: Safe Operating Range – Most electronic components, including...
  7. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    Running a continuous 20kHz sine wave for several minutes places an extremely high strain on the amplifier. Despite this, the amplifier performed exceptionally well, even with the modules mounted on a 3mm baseplate and without any forced cooling.
  8. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    Do you not think we have thoroughly tested this amplifier under various conditions, including with the cover on? We've been in this business since 2012, with thousands of amplifiers sold worldwide. This model offers exceptional performance at a highly competitive price, serving as a...
  9. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    The capacitors in these amplifiers operate at a lower temperature compared to those in a Pass Labs X5 amplifier, further highlighting the superior efficiency and thermal stability of the NCx500ST design. I encourage you to measure the capacitor temperatures after extended amplifier operation...
  10. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    I must respectfully correct your assumption. This topic has been previously discussed, and the performance of the NCx500ST amplifiers has been thoroughly analyzed. With over 1,000 units sold worldwide, there has not been a single case of overheating reported. Furthermore, I have conducted...
  11. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    Thank you for your thoughtful suggestions about the deposit system and production scheduling. Feedback like this is incredibly valuable, and we’re always open to improving our processes. Since BMW came up, I thought I’d share a story. My friend ordered a custom BMW M4 with an individual color...
  12. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    Thank you for sharing your concerns. I truly regret hearing about your dissatisfaction and want to assure you that your feedback is taken very seriously. After carefully reviewing your order and all our communications, I’d like to address your points and provide some clarification. You placed...
  13. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    It is a custom premium amplifier. Normally we have a lead time of 30 working days for our premium amps. But for custom amps we require more time.
  14. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    Thank you so much for your kind words and feedback. I'm delighted to hear that you’re enjoying your Apollon amplifier and that it has met your expectations in terms of design, gain structure, and performance. It’s particularly rewarding to know that the ASR test report played a role in your...
  15. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    We are currently actively working on improving our packaging, particularly for overseas shipments. For our premium products, we are developing robust flight cases to ensure maximum protection during transit. For our standard, lighter amplifiers, we are implementing a double-packaging system to...
  16. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    It’s true that diagnosing your amplifier took a bit longer than anticipated, and I sincerely apologise for any inconvenience this may have caused. The issues you encountered were indeed related to a known problem with an early batch of Purifi 1ET9040BA modules. Purifi has acknowledged these...
  17. Apollon Audio

    Anyone one have issues with Apollon Audio. Issue resolved

    First and foremost, I would like to sincerely apologize again for the inconvenience caused. Please allow me to provide you with an update on the situation. The op amps were initially shipped to you before the Christmas holidays. Unfortunately, the package was not delivered as expected. Upon...
  18. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    I would like to clarify that the Apollon NCx500 ST amplifier is not responsible for the buzzing noise experienced in the system. We thoroughly troubleshot the issue through our live support chat system alongside the buyer and recommended a systematic approach of disconnecting and reconnecting...
  19. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    No Matias, we are not engaging in any “Black Fraud.” All our models are currently discounted, and the prices remain unchanged across the entire range, except for the ST models. The price adjustment for the ST models was necessary due to increased costs of specific components and materials.
  20. Apollon Audio

    Apollon NCx500ST Stereo Amplifier Review

    In your email you did not mention that your receiver turned off as well. Are you triggering the on/off of the Apollon with your receiver?
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