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I am aware that the equipment I bought is of an excellent standard, and I would like to honor it with the proper service at the Quad Service department in Huntingdon, the problem is I live in Italy. Do you think they work with gear shipped from outside UK?

Okay, I tried to connect the phone directly to the power amp input, and the volume was finally loud, so I think you were right, and I guess the problem it's in the preamp. I will have all my gear checked anyway, thanks for your advice!

I'll try that today. Anyway I think I'll bring all the equipment to a local repairman, since I'm not expert enough to solve the problem, even with your (much appreciated) help. :')

I tried to connect my father's CD player, the problem is the same that I faced with the turntable, the volume is low. Since the problem is the same with different inputs, I think the speakers are the problem, so I will have them checked. Thanks for your help

I tried to plug in my phone both to the radio and to the CD ingress, it didn't gave any sign of life. I have to specify that when I use the turntable, the music is low but you can hear the record, this time I didn't hear a sound. I add that I used a 3.5 mm jack to RCA cable, with a jack to usb-c...

Okay, thanks!

Hi, some updates on the situation: - tomorrow I'll get the cable to feed the mobile phone output to the 306, I will let you know if that sounds alright; - I tried fiddling with the reset button, with no results, and it remains out, I guess it's the standard position. Good night!

Thanks for your reply. The cartridge is the standard OM10 that is provided with the turntable, and if I'm not mistaken, should be a moving magnet. Tomorrow I will try to feed another source into the 34, as you suggested, and I will look into the reset button. I am pretty sure I tried to push...

Hi, I just completed my system, here's the list of equipment: - Quad 34; - Quad 306; - Pro-Ject Debut Carbon DC; - Monitor Audio Silver S1. I received the Pro-ject as a gift a few years ago, and recently I bought at a good price the Quad combination, which I love, and finally, the speakers...