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Please send me a DM with the details of your case and I will follow up. :D

Can the PA5 work now? If not, you could contact the seller for after-sales service.

Believe your seller will be glad to help you. :D

We will proactively take more responsibility in the event that the same problem reoccurs and results in the need for a second after-sales service.

Local dealers in some countries have always offered a two-year warranty in accordance with local regulations, and for this case the policy will continue. For areas with an original warranty of one year, we have two options. a, Dealers are in charge of both years. b, The dealers are still in...

I'm sorry to bring you an unpleasant experience. PA5 complaints focus on two issues: noticeable continuous noise and no output.

Not something that can be solved by a fan, it is a localized internal overheating that can be improved by adjusting the manufacturing process of the components. As a whole there is no problem with PA5 heat dissipation.

Hi every one, in the future, I will provide technical support and after-sales assistance for TOPPING products at ASR. We are very aware of your anxiety and understand the inconvenience of users who experience product failures. I think we need to make the following clarification: From our...