I reconciled myself long ago to the idea that what I hear on my Harbeths (again the SHL5+AE) might not be textbook accuracy. My subjective take, FWIW.
My wife's a viola player, so that makes a good reference point for me, and we go to classical concerts about once a week. So I pay particular attention to string instrument timbre, and it seems unusually right to me. They also sound like much larger speakers, are easy to listen to for long periods of time (not "harsh", "lean", or "bloated", in my own subjective terminology), and I perceive good resolution of multiple instruments in symphonic music. Listening fatigue and instrument resolution are attributes I've had trouble with in other speakers I've used and auditioned. The Harbeths were so different in these ways, using the same playlist used with all the other auditions, that I kind of sat up and took notice in the audition (compromised by audio memory, etc., of course).
I wonder if any of the features/bugs played a role. Different speaker, so hard to know.
I'd share the same subjective opinion, I own SHL5 and Compact7-ESR and I absolutely love them, listening mostly to classical and jazz. Also I am a member of the Harbeth User Group forum since long time and can say that Alan Shaw (Harbeth owner and designer) is an hard core objectivist which in my book is very good. Will be nice to read his comments on this review, even if it's an old design.