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Did you buy them from an authorized retailer?
For sure it should have been inspected, tested and cleaned and then repackaged in a orderly safe manner. This is lazyness on the part of somebody with little to no sense of customer service. I have been big on customer service even if it's B stock, scratched and dented or otherwise. A employee should take a little extra time and build a following of customers as opposed to being lazy and have a bad attitude and loose customers. It's common sense especially when the sales people are usually on a commission bonus structure and they rely on the technicians and shipping staff to support the product and it's reputation. I think any sales manager would agree. I would raise a stink and perhaps give them a second chance to get this right. What is the warranty period they provide?Most likely what I will do. I wasn’t concerned much about the. Scratch, but not being clean and sealed in a bag was unexpected. I also understand that things fail and that is what the warranty is for. But just thought they would have been better inspected before they went back out.
It appears Harmanaudio.com has an excellent return policy. I bet you could try ordering until you got some that weren’t duds. They’ll even pay for return shipping.These were B-Stock purchased directly from Harman during the 1/2 price sale.
Sold out now.It appears Harmanaudio.com has an excellent return policy. I bet you could try ordering until you got some that weren’t duds. They’ll even pay for return shipping.
Tricky situation. The price is super great and now you are concerned about life expectancy on something that should work out of the box. I searched B-stock and it was defined as returns within a 30 day period that are good for resale and are also called refurbished, repacks and some other buzz words. I would get on the phone and make friends/get in contact with the customer service rep for Harmon/JBL and see what gives. Maybe they will cut you a deal or at the least service what you have.Sold out now.
You can get your money back for the broken one, at least. Sucks that the other one has a scratch but hey half price!Sold out now.
No Revel speaker is allowed to release without passing double blind test against its competitors. This often results in delayed release of speakers post announcement. Don't know about JBL.I don't think Harman does such thorough unsighted listening tests with every of their hundreds loudspeaker shuffler for such minor issues, the shuffler is more used for their generalised and important research like the one from Toole.
The K Series has no DSP, no digital input and only analogue HF and LF trim adjustments. I think they are less expensive series aimed at a different market.Maybe replaced now by the K series with the VU meters?
At least that is what they claim, on the other hand if they had compared them to a Genelec coax or some tatty old Harbeth maybe none would had been released yet.No Revel speaker is allowed to release without passing double blind test against its competitors. This often results in delayed release of speakers post announcement. Don't know about JBL.
The tweeter is a lot more high tech than that. It is one of their annular compression drivers. The material for the diaphragm appears to be a polymer, probably polyimide. The bass driver is almost certainly of paper composition. Which is a black art.I’m curious. Does anyone know what driver cone material is used for these? The 306 P’s look like fabric tweeter and polypropylene (or similar) “woofer,” but I can’t find anywhere what the cones are for the 705/708. Tweeter diaphragm looks metal, so I’d expect Al, but the woofer is covered by a grill.
At least that is what they claim, on the other hand if they had compared them to a Genelec coax or some tatty old Harbeth maybe none would had been released yet.
I am half kidding of course to show that this is rather a vague marketing statement.
As said it was half kidding and that's why I also mentioned the Harbeth as a more direct competitor.I have to disagree with you here - Revel is not in studio monitor bussines so Genelecs don't count as a competitor no matter how many folks purchase them for home use.
As said it was half kidding and that's why I also mentioned the Harbeth as a more direct competitor.
That video is more than 10 years old when Harman used to still make more Hifi loudspeakers under the brand infinity and is also marketing in the end. Now Harman belongs to Samsung and JBL Pro has current almost 3 digit number of speakers series(!) for monitoring, PA, cinema and installation, https://jblpro.com/en/product_families , each one should guess the chances for himself that everything gets blind tested in that shuffler...