I purchased a Topping E70 DAC Preamp as a gift from Amazon using the "HiFI College" Retailer. The package was received yesterday which required an Authentication PIN for the driver. The package was in an Amazon plastic shipper with a Topping Box that was unsealed and accessible once it was removed from the outer Amazon Shipper Bag. The product lacked any tape on the box or plastic protection for the unit. The Remote Control was missing, there were smudges on the DAC and it was obvious the product was not a "Fresh" new packaged product.
With Amazon, I have encountered past problems like used, damaged or reworked products. I am returning this E70 to Amazon for a refund. The seller at HiFi College Emailed and offered to send an exchange item or Remote if I would provide my personal information. I heeded the warning by Amazon to not provide my personal information. I am not so sure what I received is used or authentic, especially with a missing remote and used packaging.
I am curious if anyone else has encountered this problem with Amazon for Audio Products or with the Retailer HiFi College? I also would like to know if this unsealed box is typical packaging for Topping products? And finally, can anyone recommend a Retailer with some surety that I am receiving an authentic Topping product? Thank you!
With Amazon, I have encountered past problems like used, damaged or reworked products. I am returning this E70 to Amazon for a refund. The seller at HiFi College Emailed and offered to send an exchange item or Remote if I would provide my personal information. I heeded the warning by Amazon to not provide my personal information. I am not so sure what I received is used or authentic, especially with a missing remote and used packaging.
I am curious if anyone else has encountered this problem with Amazon for Audio Products or with the Retailer HiFi College? I also would like to know if this unsealed box is typical packaging for Topping products? And finally, can anyone recommend a Retailer with some surety that I am receiving an authentic Topping product? Thank you!
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