Quandry about MiniDSP Flex, Subpac and no signal being received.

[1niltothe]

I'm sure it's something minor, but currently can't see what.

Subpac connected via an audio jack to output 4 on MiniDSP Flex. No signal being received.

I have tested the signal chain via laptop headphone port and it all works fine.

The other 3 outputs (2 monitors and a subwoofer) all work fine.

I have tried swapping the Subpac + jack to another channel, still no juice.

There are no filters or EQ or any processing on any of the channels.

Just got the MiniDSP Flex in the mail today, so not that familiar with it yet.

Wondering if anyone has thoughts on what might be going on.

FWIW the subpac only takes a 3.5mm jack, so I'm using an adapter to connect to the Flex.

All the best,

Mikey

 

[1niltothe]

Was wondering if anyone had any thoughts on this?

Specifications of the unit are here:

SUBPAC S2 - SUBPAC

SUBPAC S2 – Tactile Bass System. The SUBPAC S2 (2019 Edition) features professional audio upgrades to enhance your creativity and fidelity.

subpac.com

 

[Peluvius]

I am not familiar with a subpac, looks interesting. Have you tested to see if it is working? Does it just take a standard line output?

Can you log into the flex on your PC to see what is going on with the DDRC-24 plugin graphic?

 

[antcollinet]

I am not familiar with a subpac, looks interesting. Have you tested to see if it is working? Does it just take a standard line output?

Can you log into the flex on your PC to see what is going on with the DDRC-24 plugin graphic?

Balanced or unbalanced flex?

What about the cable - how is that wired?

Is it a mono cable?

Have you tried it to send audio to another device such as headphones, or powered speaker?